Today I am working from home in a guest bedroom/office watching the sleet to continue to fall. It looks like we will only end up with a couple of inches on the ground, but it definitely is sticking on the roads and impacting travel. Those of us who have the ability are working from home today and tomorrow. The Food Bank is closed. Deciding to be open or closed is one of the more difficult choices I have to make. On one hand, I don’t want to put any of my team, or partner agencies, in danger by asking them to come to work on snow-packed roads. On the other hand, our food insecure neighbors need us now more than ever. Fortunately, our food insecure neighbors saw this coming so we saw a slight bump in our distribution before the weather hit. An additional challenge is that the cold weather necessitates more energy to heat everyone’s house so next month when the bill comes, our food insecure neighbors will still need our help. We will need your help between now and then to assure we can meet the needs. *written on February 1, 2023
Fast forward a few more weeks and schools will be on spring break. Having children home from school presents one more challenge to a food insecure parent. Instead of receiving lunch and in some cases breakfast at school, that responsibility falls on the parents. Here again, with your help, we can provide the necessary nutritional food to help families enjoy spring break.
Can you imagine, after working your entire life, sitting down at the kitchen table with your spouse, not to eat, but to decide if you are going to turn on the heat? Or are you going to take your medicine? Or which bill is the most pressing and must be paid before services are turned off? Maybe after all these are taken care of, you finally look in the cabinet for something to eat-and the cupboard is bare!
That’s life for approximately 17% of those Arkansans over the age of 60.* (source: Arkansas Hunger Relief Alliance)
If you cannot visualize what life is like for these neighbors, perhaps this story will better illustrate it.
Several years ago I was volunteering at my church food pantry when a friend of mine came in. Now he was retired as a civil employee and had owned his own business so I was shocked to see him. With a tear in his eye he shared the reason. “Kent, you know my wife has been sick. We have spent our entire savings on medicine and treatment. My grandchildren are coming and we don’t have anything to feed them and I cannot imagine having to tell them there is nothing for them to eat.”
Thankfully, the Northwest Arkansas Food Bank is there to help my friend, and the thousands who, like him, are experiencing food insecurity. But we can only be there with your help. Your donations provide more than just food, they provide security in the fact that those in need can feed their grandchildren when they come visit.
Because of you, someone will eat today.
We are so excited that ground has been broken, dirt is being moved, and construction of our new facility will soon start! If you are near the intersection of Pleasant Grove Road and old Highway 71 in Lowell, be sure to take a look at the progress being made. If you are interested in finding out more about our Capital Campaign, please visit www.nwafoodbank.org
Garden Sheds built by Nabholz Corporation 2021-2022 Apprentice Class are getting set up and completed with a paint job! We should be finished with painting during the next good weather stretch and then just have some simple steps to install.
Our Gardening and Nutrition Manager has started to organize and set these up for an early Spring launch at the Teaching Garden.
Thanks again to the Apprentice Class and Nabholz for this generous gift.
Sheri, Calyn and Victoria stand next to Rosario (center), assistant manager of Feed Rogers.
Talk with Sheri and her daughter Victoria, and you’ll quickly connect with their easygoing nature.
Sheri’s youngest daughter Calyn shares this spirit, too, telling stories and jokes to everyone she meets at Feed Rogers.
Sheri and Calyn live in Rogers and Victoria lives in Lowell. All three regularly visit the pantry operated by the Northwest Arkansas Food Bank, where they can pick out a variety of foods in the grocery-store-style space.
“I get excited when I see the produce,” Sheri said. “It’s so expensive, and it’s so hard to find good stuff.”
With options, families can meal plan and make choices based on their household’s needs. Sherri plans to make fried potatoes and squash, while Victoria looks forward to trying out a new recipe.
“I’m excited to make some potato balls with meat in them,” Victoria said. “I just recently learned how to make those.”
At Feed Rogers, families can find connections to community resources – which Sheri and Victoria share with everyone they know.
Although appointments are required, the removal of barriers such as proof of residency has helped Victoria connect her coworkers to help.
“Most people don’t even know that places like this exist ... where they don’t require you to have like eight different documents. Sometimes you live in a place where your name is not on the lease or your name is not on any of the bills so you can’t bring them,” she said. “This place gives a nice opening for people who are in a position like that. It takes the pressure off some.”
As a single mom, Sheri is limited to one income, but she is just over the income requirement for the Supplemental Nutrition Assistance Program, commonly known as SNAP benefits.
“With the prices of everything, it’s so expensive to feed even me and one child,” she said. “(Feed Rogers) actually helps with that little bit of a gap, especially since I have a special needs child. I have to buy separate meals, and I have to send her lunch every day. It’s really costly nowadays.”
Sheri and Victoria want to break down stereotypes that keep people from reaching out for support.
Visiting food pantries “doesn’t necessarily mean that you are below the poverty level or that you are homeless or anything,” Sheri said. “It’s just times are tough, especially for single parents.”
“I’m not ashamed to come (to Feed Rogers), and I’m not ashamed to tell people that I come here,” Victoria said.
We would like to thank the Walmart Foundation for their continued support of our organization and those we serve. The Foundation graciously gave us a grant that has made a program called Order Ahead possible at our Feed Rogers client choice pantry that is run by the Northwest Arkansas Food Bank. We launched the program, which is similar in design to the “curbside pickup” that is offered at Walmart locations nationwide, on January 17th. Since the launch date we have been able to serve 181 households and 707 neighbors with this service.
Thank you to the Chick-fil-A Child and Family Feeding Program for supporting our School Pantry Program through a $25,000 grant. This will help children and families thrive across Northwest Arkansas!
During the month of January, we welcomed 496 volunteers who served a total of 1,113 hours in our warehouse, in our garden, at Feed Rogers and working at one of our many Mobile Pantries. We couldn’t do what we do without our wonderful volunteers! If you are interested in volunteering with us, you can find a complete list of opportunities by visiting www.nwafoodbank.org/volunteer.
A letter from our Chief Operating Officer – October 10th, 2024
By now many of you may have had the opportunity to visit our new facility on Honeysuckle Street in Lowell. If you’ve toured the facility, you’ve seen first hand how much space we have to handle our current levels of operation, as well as plenty of space to take us years into the future.
Over the course of the last three months we’ve learned a lot about our new home. First, we have a lot of yard work at this location, with nearly 10 acres of lawn and landscaping to maintain.
Second, our electric bill is a lot higher than at our old facility. Fortunately, it’s not as high as we had expected, thanks to high efficiency refrigeration equipment and a building automation system for our HVAC system.
Third, there is a lot to learn when it comes to operating and managing all of these automated systems. Our maintenance team is doing a great job learning these systems, and keeping this facility looking as good as the day we moved in.

We wouldn’t be enjoying this facility were it not for the generosity of so many in our community. We always say this is “your” food bank, so please come take a tour and learn more about what we do.
Dawn has lived in Springdale her whole life, witnessing the rising cost of living weighing on her family and her neighbors. With high grocery prices and stagnant wages, many households like hers are making tough decisions between food and bills.
When she recently visited Bread of Life, a food pantry located in downtown Springdale, she learned about a new program called Order Ahead.
Through the program, people can place a free online order for groceries – choosing the foods that fit their family’s needs – and pick them up at a participating food pantry.
Order Ahead is a Northwest Arkansas Food Bank program hosted by select Agency Partners like Bread of Life. For most participating locations, the Northwest Arkansas Food Bank packs each order and delivers them to the food pantry location for pick-up.
Bread of Life hosts Order Ahead on the first and third Wednesday of the month and online ordering opens the week prior. The evening pick-up hours from 6:00 to 7:30 p.m. make it more accessible for working families like Dawn’s.
“A lot of people work during the day where they can’t go to these pantries when they need it,” Dawn said. “And with it being in the evenings, whatever time you set your appointment, people can get off work and still go to that. That makes a huge difference.”
For families experiencing financial hardship, Dawn encourages them to reach out for help from organizations like Bread of Life.
“We’ve all, at one point or another, been in a financial situation that we had to struggle with food. They’re not the only ones. You go, you hold your head up and you be thankful that you get to go and that we have resources like this,” she said. “There’s no shame in going to the food pantry if you need it.”
To find a participating Order Ahead location near you and place your free online order for groceries, please visit www.orderahead.org and enter your zip code.
Along with Order Ahead, Bread of Life holds regular food pantry hours every Wednesday and Thursday from 9:00 to 11:30 a.m. Bread of Life is a ministry of First Church Springdale and is located at 208 E. Emma Avenue. They can be contacted at 479-751-4610.
For more information on additional Agency Partners and resources, please visit www.nwafoodbank.org/find-food.
To make a one-time donation to support families like Dawn’s, visit www.nwafoodbank.org/donate.
Agency Partner Spotlight: St. James Food Pantry, Fayetteville
In the Historic Spout Spring District of Fayetteville, Arkansas, Director Monique Jones leads the wide-reaching impactful programs of the St. James Food Pantry—an extension of the historic St. James Missionary Baptist Church in Fayetteville.
St. James Food Pantry serves a total of 600 to 800 households weekly, through food resilience strategies including a food locker, a drive-thru option, and a DoorDash delivery service. Volunteers visit the pantry to shop and deliver food essential packages to surrounding areas.
The goals of these strategies are to increase accessibility to fresh fruits and vegetables, reduce food insecurity, and build a stronger food resilience system within vulnerable low-income communities.
As an agency partner of the Northwest Arkansas Food Bank, St. James Food Pantry participates in the Retail Rescue program. With the rescued food items from local grocers and farmers, they can provide a wide variety of fresh and nutritious options to the community.
Combating the stigma of food insecurity requires various approaches to meet each person’s needs. While discussing the desire to reach more neighbors, Minister Jones said, “We want to give back dignity to coming to get food. We greet you with a smile, try to meet your needs. Our goal is to see you and meet you where you are.”
Food Resilience Strategies at St. James Food Pantry:
Food pantry
The drive-thru pantry operates on Tuesdays from 9 a.m. to 1 p.m., and Thursdays, from 10 a.m. to 1 p.m. While neighbors are in their vehicles, St. James staff registers them. Staff and volunteers distribute pre-packaged boxes with foods including protein, bread, dairy, products, fruits, vegetables, and grains. St. James also puts together hygiene kits for neighbors.
DoorDash delivery
St. James partnered with United Way — an organization that aims toward improving capacity building for individuals and families, 211, a resource information contact line, and the Ride United Last Mile program for the DoorDash delivery program.
Food locker
Minister Jones explained that the food locker system was initially set up to accommodate those not eligible for the DoorDash program and who cannot get to the pantry on Tuesdays and Thursdays due to work. This strategy has a similar process to the DoorDash delivery system. Neighbors can pick up orders placed using Order Ahead from 12 a.m. to 11:30 pm on Wednesdays and Fridays.
Minister Jones, staff, and volunteers are committed to fostering dignity, accessibility, and diverse nutritional options and creating sustainable solutions to combat food insecurity.

For more information and to make a donation, the Outreach Ministry can be reached at 479-332-5161. They are located at the Squire Jehegan Outreach Center at 115 South Willow Ave. in Fayetteville.
We love our VOLUNTEERS!
Thank you to all our volunteers who helped us this past month! We couldn’t do what we do without you.
If you are interested in volunteering, please visit www.nwafoodbank.org/volunteer to find a day and time that works best for you.
For more information on Feeding America please visit: www.feedingamerica.org
NWAFB is a 501(c)3 nonprofit organization, all donations made are tax exempt. TIN# 71-0680830
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1604 Honeysuckle Street
PO BOX 2126
Lowell AR 72745-2126
Phone (479) 872-8774
Fax (479) 872-8777
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