Nov 04, 2024
A letter from our Chief Operating Officer – October 10th, 2024
By now many of you may have had the opportunity to visit our new facility on Honeysuckle Street in Lowell. If you’ve toured the facility, you’ve seen first hand how much space we have to handle our current levels of operation, as well as plenty of space to take us years into the future.
Over the course of the last three months we’ve learned a lot about our new home. First, we have a lot of yard work at this location, with nearly 10 acres of lawn and landscaping to maintain.
Second, our electric bill is a lot higher than at our old facility. Fortunately, it’s not as high as we had expected, thanks to high efficiency refrigeration equipment and a building automation system for our HVAC system.
Third, there is a lot to learn when it comes to operating and managing all of these automated systems. Our maintenance team is doing a great job learning these systems, and keeping this facility looking as good as the day we moved in.

We wouldn’t be enjoying this facility were it not for the generosity of so many in our community. We always say this is “your” food bank, so please come take a tour and learn more about what we do.
Dawn has lived in Springdale her whole life, witnessing the rising cost of living weighing on her family and her neighbors. With high grocery prices and stagnant wages, many households like hers are making tough decisions between food and bills.
When she recently visited Bread of Life, a food pantry located in downtown Springdale, she learned about a new program called Order Ahead.
Through the program, people can place a free online order for groceries – choosing the foods that fit their family’s needs – and pick them up at a participating food pantry.
Order Ahead is a Northwest Arkansas Food Bank program hosted by select Agency Partners like Bread of Life. For most participating locations, the Northwest Arkansas Food Bank packs each order and delivers them to the food pantry location for pick-up.
Bread of Life hosts Order Ahead on the first and third Wednesday of the month and online ordering opens the week prior. The evening pick-up hours from 6:00 to 7:30 p.m. make it more accessible for working families like Dawn’s.
“A lot of people work during the day where they can’t go to these pantries when they need it,” Dawn said. “And with it being in the evenings, whatever time you set your appointment, people can get off work and still go to that. That makes a huge difference.”
For families experiencing financial hardship, Dawn encourages them to reach out for help from organizations like Bread of Life.
“We’ve all, at one point or another, been in a financial situation that we had to struggle with food. They’re not the only ones. You go, you hold your head up and you be thankful that you get to go and that we have resources like this,” she said. “There’s no shame in going to the food pantry if you need it.”
To find a participating Order Ahead location near you and place your free online order for groceries, please visit www.orderahead.org and enter your zip code.
Along with Order Ahead, Bread of Life holds regular food pantry hours every Wednesday and Thursday from 9:00 to 11:30 a.m. Bread of Life is a ministry of First Church Springdale and is located at 208 E. Emma Avenue. They can be contacted at 479-751-4610.
For more information on additional Agency Partners and resources, please visit www.nwafoodbank.org/find-food.
To make a one-time donation to support families like Dawn’s, visit www.nwafoodbank.org/donate.
Agency Partner Spotlight: St. James Food Pantry, Fayetteville
In the Historic Spout Spring District of Fayetteville, Arkansas, Director Monique Jones leads the wide-reaching impactful programs of the St. James Food Pantry—an extension of the historic St. James Missionary Baptist Church in Fayetteville.
St. James Food Pantry serves a total of 600 to 800 households weekly, through food resilience strategies including a food locker, a drive-thru option, and a DoorDash delivery service. Volunteers visit the pantry to shop and deliver food essential packages to surrounding areas.
The goals of these strategies are to increase accessibility to fresh fruits and vegetables, reduce food insecurity, and build a stronger food resilience system within vulnerable low-income communities.
As an agency partner of the Northwest Arkansas Food Bank, St. James Food Pantry participates in the Retail Rescue program. With the rescued food items from local grocers and farmers, they can provide a wide variety of fresh and nutritious options to the community.
Combating the stigma of food insecurity requires various approaches to meet each person’s needs. While discussing the desire to reach more neighbors, Minister Jones said, “We want to give back dignity to coming to get food. We greet you with a smile, try to meet your needs. Our goal is to see you and meet you where you are.”
Food Resilience Strategies at St. James Food Pantry:
Food pantry
The drive-thru pantry operates on Tuesdays from 9 a.m. to 1 p.m., and Thursdays, from 10 a.m. to 1 p.m. While neighbors are in their vehicles, St. James staff registers them. Staff and volunteers distribute pre-packaged boxes with foods including protein, bread, dairy, products, fruits, vegetables, and grains. St. James also puts together hygiene kits for neighbors.
DoorDash delivery
St. James partnered with United Way — an organization that aims toward improving capacity building for individuals and families, 211, a resource information contact line, and the Ride United Last Mile program for the DoorDash delivery program.
Food locker
Minister Jones explained that the food locker system was initially set up to accommodate those not eligible for the DoorDash program and who cannot get to the pantry on Tuesdays and Thursdays due to work. This strategy has a similar process to the DoorDash delivery system. Neighbors can pick up orders placed using Order Ahead from 12 a.m. to 11:30 pm on Wednesdays and Fridays.
Minister Jones, staff, and volunteers are committed to fostering dignity, accessibility, and diverse nutritional options and creating sustainable solutions to combat food insecurity.

For more information and to make a donation, the Outreach Ministry can be reached at 479-332-5161. They are located at the Squire Jehegan Outreach Center at 115 South Willow Ave. in Fayetteville.
We love our VOLUNTEERS!
Thank you to all our volunteers who helped us this past month! We couldn’t do what we do without you.
If you are interested in volunteering, please visit www.nwafoodbank.org/volunteer to find a day and time that works best for you.
For more information on Feeding America please visit: www.feedingamerica.org
NWAFB is a 501(c)3 nonprofit organization, all donations made are tax exempt. TIN# 71-0680830
NAVIGATION
CONTACT INFO
1604 Honeysuckle Street
PO BOX 2126
Lowell AR 72745-2126
Phone (479) 872-8774
Fax (479) 872-8777
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